Pricing — Living Care Collective
Pricing

Clear pricing, published.

You shouldn't have to book a call to find out what something costs. Here's everything.

All prices in Canadian dollars, plus GST.

Step one · Every monthly plan starts here
The Roadmap
The Roadmap

Home visit and full assessment, your Aging-in-Place Plan, a 90-day action plan with named owners, the one-page emergency sheet, and a family meeting to walk everyone through it.

$995
one-time · CAD + GST
$99 deposit required to book · applied to your invoice
Step two · Choose your level

Then choose the level that matches your situation. Flat monthly fee. Three-month initial term, then continues only with your confirmation. No setup fee.

Essential
$375 CAD/month

For a situation that's stable, but that you'd rather not be watching alone.

  • A monthly check-in with your parent
  • Your plan kept current
  • A written update to the family each month
  • Access to your shared communication log
  • Email response within two business days

Covers monthly check-in, plan maintenance, and family updates. Additional coordination billed at $125/hr if needed.

Most Families
Enhanced
$675 CAD/month

For a situation that's changing — new diagnosis, new services, or things starting to slip.

  • Everything in Essential, plus:
  • Hands-on coordination with providers
  • Funding applications managed end to end
  • One appointment attended each month
  • Plan reviews at 30, 60 and 90 days
  • Next-business-day response

Covers active coordination, provider management, and one attended appointment monthly. Additional coordination billed at $125/hr if needed.

Comprehensive
$1,050 CAD/month

For a complex or high-stakes situation, or a family carrying this from a distance.

  • Everything in Enhanced, plus:
  • Full navigation across health, home and community
  • Hospital admission and discharge support
  • Scheduled family update calls
  • Emergency plan kept current
  • Same-business-day response

Covers full navigation across all care domains. Additional coordination billed at $125/hr if needed.

Not sure which one fits? Most people start with the Roadmap and we recommend a level from there. If none of them fit, we'll say so.

What's not included: LCC does not provide direct caregiving, home support, or personal care services, and we don't make medical decisions on your behalf. We coordinate, advocate, and navigate — working alongside the people already in your family member's life.
Initial term: Monthly plans have a three-month initial term. If you cancel before the initial term ends, fees for the remaining months of that term remain payable. After the initial term, cancel any time with 14 days' written notice.
Travel included: Care package clients are never charged a travel fee — every visit, every zone, no exceptions.
Hourly & flat-fee work

These can be booked alongside a monthly plan, or on their own — no package required.

Single-session consultation
One hour by phone or video. A good starting point if you're not sure what you need — no commitment required.
$165
flat · up to 1 hr
Hourly coordination & advocacy
Research, provider calls, system navigation, and follow-up on your behalf. Billed in 15-minute increments.
$125
per hour
Appointment accompaniment
We attend a medical or other appointment with you or your family member, take notes, and follow up on next steps.
$110
per hour · 2 hr min
Funding application support
One government program, subsidy, or benefit — we prepare and submit the application on your behalf.
$395
flat · per program
Family meeting facilitation
We prepare, run, and summarize a structured family conversation about care decisions. Includes written notes.
$350
flat
Hospital discharge navigation
We coordinate the discharge plan, liaise with the care team, and make sure the transition home is safe and supported.
$695
flat
In-home project oversight
On-site supervision while a contractor, cleaner, or service provider works in the home.
$125
per hour
$425
half day
up to 4 hrs
$775
full day
up to 8 hrs

A $99 deposit is required to book The Roadmap or any hourly work. It is applied to your first invoice.

All prices in Canadian dollars plus GST. Hourly work billed in 15-minute increments with an itemized invoice within 7 days of completion. Your first visit is always free of travel charges. For subsequent in-person visits on à la carte or hourly work: Zone 1 (Burnaby and adjacent areas within ~15 km) — no travel fee; Zone 2 (Vancouver, New Westminster, Coquitlam) — $25/visit; Zone 3 (Richmond, North Vancouver, wider Metro Vancouver region) — $45/visit. See full travel zone map →

Government Funding
Many families qualify for support that offsets the cost of care.

BC has income-tested programmes, tax credits, and subsidies most families don't know about. The Roadmap includes a full funding sweep — we identify what you qualify for, and can apply on your behalf.

Common questions

If something isn't answered here, ask us directly.

Is any of this covered by MSP or extended health insurance?
MSP does not cover care coordination services. Some extended health plans include a care management or case management benefit — it's worth checking your policy. We can provide itemized invoices to support any reimbursement claims.
Do we have to start with The Roadmap?
Yes, if you're joining a monthly plan. The Roadmap is how we get to know your family member's full situation — without it, we can't do the ongoing work well. It's also where the emergency sheet and 90-day plan come from, so most families find it valuable on its own. If you only need à la carte or hourly work, you can book that without a Roadmap first.
What if our situation changes and we need a different level?
You can upgrade to a higher level at any time with 14 days' written notice. Downgrades take effect after your three-month initial term ends. We'll usually be the ones to suggest a change if we think it makes sense — either up or down.
How does billing work?
The Roadmap requires a $99 deposit to book, with the balance due on delivery. Monthly plans are billed in advance on the 1st of each month and have a three-month initial term — we reach out before that term ends to confirm how you'd like to proceed; plans don't continue without your confirmation. If you cancel during the initial term, fees for the remaining months of that term remain payable. After the initial term, cancel any time with 14 days' written notice. Hourly and flat-fee work is invoiced within 7 days of completion. All invoices are sent by email and payable by e-transfer, credit card, or debit.

Want to see how it works first?

Read through our process — how we get to know your family, what the first visit looks like, and what happens from there.

See how it works →
Ready to talk? Book a free 20-minute call